It has always been important for us at Enhanced Care North East to provide a different kind of Residential Care. Our care centres are in Newcastle, Gateshead and other locations in the North East of England. Above all we provide luxurious and affordable residential, nursing, dementia and therapeutic care. Moreover, our accommodation is where residents feel safe, comfortable and relaxed.
Our focus is to provide an “enhanced” level of care. Consequently we have exceeded people’s normal expectations and pre-conceptions of care homes. Feedback from residents, families, local authorities and health care professionals, confirm we offer an exceptionally high standard of care.
How did we do it?
Firstly, we have a unique set of high standard’s within our many care facilities for residential and therapeutic services. Secondly, we’ve nurtured our expertise in children and young people services for Emotional Behaviour Disorder, Autism and Learning Disabilities. Thirdly, in adult services we focused on Learning Disabilities and Supported Housing with a large portfolio of supported living units. Here we specialise in helping the transition of adults into living in the community.
Staff are Key
Our staff are at the heart of Enhanced Care. Accordingly, we only appoint experienced professionals. Staff who enjoy caring for young and older people as if they are looking after their own children and family.
Enhanced Care have continuous, comprehensive training and assessment programmes and as a result always monitor feedback from our residents and their families.
We have specialists in day to day care for older people and in nursing and dementia care.
Our children and young people professionals specialise in autism, autistic behaviour, learning difficulties and emotional, psychological, behavioural and social needs.
Looking to the Future
Enhanced Care has a continual process of developing and improving all aspects of our residential care homes. Including, for instance, the maintenance and technology of our facilities, employee development and the latest in therapeutic, nursing, dementia and medical care. Furthermore, we are looking to expand our services, with more homes and increased services.
If you would like more information, please contact us. We’d love to hear from you.
We are committed to providing:
- Care – helping to enable our older and younger residents to maintain a high quality of life. Furthermore having respect for their individuality, independence, confidentiality and privacy throughout Enhanced Care North East.
- Service – to deliver a consistent standard and appropriate response to the individual’s needs, efficiently and effectively. As a result we help our younger or elderly residents maximise their emotional and social needs children, young people or elderly.
- Value – to make our services affordable and available to the many and not just the few.
- Partnerships – also to maintain honest, open and fair working practice with our NHS and Social Service partners.