About Us

 Enhanced Care

It has always been essential for us at Enhanced Care North East to provide a different kind of residential, dementia and nursing care for elderly residents and specialist care services for children. Our care services are located in Newcastle, Gateshead, Durham and Teesside in the North East of England. Our accommodation is where our residents feel safe, comfortable and relaxed. We always offer this service at the Local Authority recommended fee level, and we guarantee that we will not charge more than this level or top-up fees

Enhanced Care was founded in 1983 by Gary Lewis and is now managed by a further two generations of his family.

Our staff are at the heart of Enhanced Care North East. Accordingly, we only appoint experienced professionals. Staff who enjoy caring for young and older people as if they are looking after their own children and family. Enhanced Care has continuous, comprehensive training and assessment programmes which always monitor feedback from our residents and their families. We have specialists in daily care for older people and nursing and dementia care.

Our children and young people professionals specialise in autism, autistic behaviour, learning difficulties and emotional, psychological, behavioural and social needs.

Looking to the Future

Enhanced Care is continually developing and improving all aspects of our services. Including, for instance, the maintenance and technology of our facilities, employee development and the latest in therapeutic, nursing, dementia and medical care. Furthermore, we are looking to expand our services, with more homes and increased benefits. If you would like more information, please contact us. We’d love to hear from you.

Our Commitment

We are committed to providing:

  • Care – helping to enable our older and younger residents to maintain a high quality of life, respecting their individuality, independence, confidentiality and privacy.
  • Service – to deliver a consistent standard and appropriate response to the individual’s needs efficiently and effectively helping our younger or elderly residents maximise their emotional and social needs.
  • Value – to make our services affordable and available to the many, not just a few.
  • Partnerships – to maintain an honest, open and fair working practice with our NHS and Social Service partners.

Putting my mother into a home was heartbreaking, but the right thing to do to keep her safe. From day one the staff at Wardley Gate have been amazing. Unfortunately, my mother fell and broke her hip during the night… Read more “Dawn T (Daughter of Resident)”

Dawn T (Daughter of Resident)

My sister became a resident of Byker Hall Care Home in August 2021. She had been in hospital and was not very well, but within the first month, she had regained some of her weight loss and her health improved.… Read more “Jim S (Brother of Resident)”

Jim S (Brother of Resident)

I recently visited my aunt at Wardley Gate Care Home. It has been a difficult past couple of years for our family as we have not been able to see her as regularly as we would have liked. Wardley Gate… Read more “Sandra B (Niece of Resident)”

Sandra B (Niece of Resident)

An excellent effort in looking after my father. The staff are so kind and attentive with him. Even over the busy period, the staff made such a fuss over all of the residents. The home itself is never anything other… Read more “Denise P (Daughter of Resident)”

Denise P (Daughter of Resident)

Fellingate is a home from home, the environment is very clean and tidy. we live out of the area but When ever we call staff are friendly and polite and during a visit we were made to feel welcome and… Read more “P P (Relative of Resident)”

P P (Relative of Resident)

Address

Enhanced Care, 1 Fox Street, Gateshead, Tyne and Wear, NE10 0BD

Call Us

0191 438 6000

General Information:

info@enhancedcare.co.uk

Jobs

jobs@enhancedcare.co.uk